Qualified Life Events
- Are you experiencing a qualified life event?
- What document should I upload for my qualifying life event?
- When you first log in to HRIntouch:
- How to upload documentation to HRInTouch
- Do you have HRInTouch questions?
Are you experiencing a qualified life event?
Some examples of qualified life event include, but are not limited to:
- Birth or adoption
- Change in Marital Status (Marriage or Divorce}
- Loss of other coverage
- Attaining the age of 26
If you believe you are experiencing a qualified life event go to HRIntouch. There is a 30 day window from the date the life event occurred in which to initiate the coverage change in HRIntouch. Documentation of the qualified life event is required to be uploaded to HRIntouch prior to the 30-day window expiring. The District will not approve a qualified life event unless all necessary documentation is provided prior to the 30-day window. If you miss the 30-day window you will need to wait to the next open enrollment period to make the change. Open enrollment takes place in April each year for a July 1st effective date.
What document should I upload for my qualifying life event?
For the birth of a child, you may upload one of the following documents to verify they are your dependent: birth certificate, adoption papers, or adoption/legal guardianship papers.
If you are adding a child to your benefits, you may upload one of the following documents to verify they are your dependent: 1040 income tax return, birth certificate, adoption papers, or adoption/legal guardianship papers.
If you are adding a spouse to your benefits, you may upload one of the following documents to verify they are your dependent: 1040 income tax return or marriage certificate.
If you lost insurance coverage elsewhere, and are attempting to be added to the District's insurance plan, you will need to provide a document from your former insurance company, which shows your name, the insurance you are losing (medical, dental, etc.), and the effective date of your former insurance ending.
If your spouse lost insurance coverage elsewhere, and you are attempting to add them to your insurance with the District, you will need to provide a document from your spouse's former insurer, which states your spouse's name, the insurance they lost (medical, dental, etc.), and the effective date of their former insurance ending. You will ALSO need to upload a marriage certificate, or a 1040 income tax return to prove he/she is your dependent.
If your child lost insurance coverage elsewhere, and you are attempting to add them to your insurance with the District, you will need to provide a document from your child's former insurer, which states your child's name, the insurance they lost (medical, dental, etc.), and the effective date of their former insurance ending. You will ALSO need to upload a birth certificate, or a 1040 income tax return to prove he/she is your dependent.
If you gained insurance coverage elsewhere, and no longer need to be on the District's insurance, you will need to upload a document from your new insurer, which states the effective date of the new insurance, and who is covered by the new insurance.
When you first log in to HRIntouch:
- Click on Enroll Now!
- Under the Benefit Snapshot, click on the plan you wish to make changes to or click on Benefits on the left side of the page.
- Click on Edit Coverage
- Click the Life or Family Change button and then click Next
- Choose the appropriate life event reason
- If loss of coverage is the life event, make sure you know when the end of the current coverage is. Coverage usually ends at the end of the month in which job resignation/termination takes place. If the qualified life event is birth or marriage, the effective date is the actual date of the event.
- Click on Add Dependent, complete the required information for your dependent and click Save. Repeat steps for each dependent you wish to add. Once all dependents are added, click Next.
- The next screen that displays will allow you to compare the different medical plans. The plan you are currently enrolled in will have the Currently Selected button highlighted in green with a checkmark. After comparing plans, if you wish to change plans, click the Select Plan button that is tied to the plan you wish to change to. Then click Next. If you are not going to change plans, you simply need to click Next.
- Once you have completed all of your edits, scroll down to very bottom of the page and click Save Changes
- You must submit supporting documentation for the qualified life event chosen. A copy of your marriage license if enrolling a spouse and, if enrolling children, copies of their birth certificates must be submitted within 30-days from the date coverage is requested. You will receive an email via the HRInTouch online enrollment system shortly after making the above enrollment changes to remind you that supporting documentation is required.
How to upload documentation to HRInTouch
- Scan and save the supporting document to your desktop.
- Log into HRInTouch at https://isd728.hrintouch.com
- Once logged in, click Enroll Now!
- Click on My Documents to the left of the Welcome box.
- Click on Upload a Document in the Document is awaiting upload box.
- There will be a separate box for each birth certificate, marriage certificate and employer supporting documentation.
- If you are adding dependents to both medical and dental, there will be two boxes for each dependent and you are required to add the corresponding documents to both benefits.
- In the pop up box – click Choose File
- Find the corresponding document on your desktop, and select it.
- Complete the form and click Save.
Repeat this process for each Document is awaiting upload box.
Do you have HRInTouch questions?
Please contact: benefits@isd728.org.
CONTACT US
Benefits Team
benefits@isd728.org